Keep on pushing them, atleast 1 x per day. Send them screenshots of all efforts to get in touch with the rubbish Orderplus. Just won my case with them and money was returned, took 3 months, but i won. The case was also rejected and closed in favor of Orderplus but I threatened them with the ombudsman. Good luck.
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Hi all. Only found this post now. Also sitting with the same problem from Orderplus. I did the whole PayPal resolve thing, but Paypal decided against me and in favor of Orderplus. I haven't received a package of any kind but they say they have proof of delivery. If i ask to see it I get the same response every time, that they closed the issue and stuff me basically. What is the next step ?
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