Hello, I paid for an item that wasn't as described on eBay. The seller agreed to refund but did this as an echeque. I received a PayPal email on the 19th January to say that I have cash and that the pending refund had cleared. However there is no mention of a refund anywhere in my PayPal account. I've followed the instructions in the PayPal email, there is no activity showing, pending or otherwise, anywhere in my account. Can anyone help? Thank you
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