I have a pending payment dated Oct 29 2017 to Adobe Systems Inc. The order was an electronic transaction to adobe for software but the transaction failed on the Adobe side after the Paypal option for payment was completed. I now have the payment transaction pending for almost 90 days. How can I remove this pending transaction? Transaction ID O-8B689052WD177750D. Since the transaction failed on the adobe side the process stopped and I was not provided download instructions. I waited all this time to see if the payment went through in which case I would contact Adobe. The payment has never been processed so I assume the Ordering process simply failed. There are no messages on the Adobe Account side to show this event ever happend. I can leave the PAYPAL pending transaction forever but I have to keep remembering why this pending transaction exists everytime I log in to PayPal. Is there a solution?
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