THIS IS THE MESSAGE I SENT VIA FACEBOOK. CAN YOU HELP?: I tried all day Monday to bring my paypal balance down to 0 so I could use my PP debit card to pull some money out of the PP account to deposit into my regular bank account. It took me 3 calls (40 minutes each) to get the first 2 EBAY requests taken care of (1. make payment via the collections department, took way too long, was not going to be reflected on my paypal balance until Sometime Tuesday WHICH THE PAYPAL REP DIDN'T BOTHER MENTIONING TO ME., usually it is within minutes if not a couple fo hours 2. another attempt by getting a paypal rep to give me a temporary credit on the account - DIDN'T WORK EITHER NO RESULT, even though she promised that it woul reflect within an hour or so 3. another paypal rep removed the hold on the 2 Ebay requests. I finally had a 0 balance). So now on my drive home and then to the ATM I find out my account balance is negative again. I called in a 4th time (30+ minutes), noone knows whats going on, the disputes department was closed, nobody was willing to do anything. BOTTOM LINE: I BOUNCED A MORTGAGE CHECK THIS MORNING (TUESDAY) BECAUSE I WAS UNABLE ALL WEEKEND TO ACCESS THE MONEY IN MY PAYPAL ACCOUNT. WHAT ARE YOU GOING TO OR ARE YOU WILLING AND ABLE TO DO ABOUT THAT? AND PLEASE, NO APOLOGIES, I AM TIRED OF HEARING THEM, THEY ARE MEANINGLESS TO ME UNLESS THERE IS A RESULT ATTACHED TO IT. And I didn't even know that I had a negative balance on my Pp account until midday Monday because paypal doesn't send out alerts when that happens. ???? THE NSF fee from my bank was $35.00.
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I have no idea if this is where i ask questions. Anyway: Q1. : I posted a Pricate messgae on Facebook and got a generic I don't understand response. Is that the best they can do afte rme sending a long messgae explaining my problem and Q2. Where do i go for real help without spending half a day on hold or in a phone loop that isn't going anywhere (record hold time on paypal: 3, 1/2 hours.
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