Can any one tell me the PayPal address to send legal claims to?
I believe I have a good case for Character Deformation against PayPal.
i have been with PayPal for 16 years registered with a nick name that I have been known as all my life. It is even registered with my GP, at work, and with my Bank it is simply a nick name three letters different from my Birth name.
I was originally told by PayPal as it is only three letters different if I sent through three forms of ID they would change it. In fact if it was two letters I could have made the changes online myself.
I sent through copy of my Passport, A bank statement and a utility bill. When I called Paypal to see why restrictions had not been lifted on my account as previously agreed i got a very arrogant , rude and discriminating Individual who without knowing any of the background accused me of giving a false name, implying it was fraud. After the call withing five minutes and without any further warning my account of 16 years was closed. I could not log in and i had around £108 in PayPal credit. I called PayPal and my login was reinstated just so that I could transfer my PayPal balance to my BankAccount. So if my Bank accepts my nick name and i am able to transfer money where is the Fraud I was accused of?
I subsequently revived an email from PayPal effectively accusing me of giving false name and fraud. I called payPal to disscuss it. The agent said she would put in an appeal for me but it would take over 48 hours for a response. Within 15 minutes of me making the appeal I revived an email Informing me my appeal was declined. this all happened between 4 and 5pm. Realy in 15 minutes PayPal investigated my concerns?
I recived another email this afternoon from PayPal effectively accusing me again of giving a false name.
What is the matter with PayPal. Do they realy feel this is the best business model in how to treat loyal customers of 16 Years.
I wonder how long "Carlos" and " Blair" have worked for PayPal?
discusting!
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