This is a weird one and PayPal have been no help at all, with dropping calls after being placed on hold and not responding to my messages/emails... however they chase me by phone to restore my negative balance! So what happened? In Dec 11th last year someone got into my PayPal and bought a tacky Armani watch on eBay using my main Debit/bank card (funds were taken from my bank for the transaction) luckily I was on my eBay 3 minutes after it happened and managed to report to the seller, PayPal and my Bank about what happened and my card was locked (all of my cards on PayPal) I changed the Passwords for everything (as you would). Within a day I was refunded by PayPal and within a week I had a whole bunch of new cards which had to be re-registered for everything.... a nightmare with direct debits etc. Anyway fast forward to early Jan and PayPal sent this to me: You recently attempted to transfer funds from your bank account to your PayPal account. Your bank declined the funds transfer on 8 Jan 2018. While this transaction had already been identified as unauthorised, the payment process was already underway and could not be stopped. If you have any questions about why this transfer was declined, please contact your bank. Transaction Details Transaction Type: Instant Bank Transfer payment to (the seller of the original fraudulant item puchased) Transaction ID: 8AL81974KJ5214900 Transaction Date: 11 Dec 2017 Transaction time: 09:14:11 BST Transaction Amount: £262.99 GBP Yours sincerely, PayPal And I now have a negative balance of -£262.99....... WTF?! I called my bank and they stated that paypal themselves tried twice to take these funds and they blocked it because they were aware of this fraudulant transaction from before (Nationwide are pretty good!). So here I am stuck, PayPal wont help me and instead chase me to pay for something I never bought and was actually robbed of and eventually refunded for. I have had to jump through a whole bunch of security hoops but my account is locked and I cant buy anything online. This is frustrating and caused alot of hassle for myself as i ended up receiving a non paying buyer on eBay as this happened in the middle of buying something and they took PayPal only! Any ideas what to do?
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