In a previous version of the Paypal Here app, the swipe window would pop up, then I could take the card from the customer, swipe, then hand the iPad to the customer to confirm total/tip, then sign. Without warning the app checkout behavior changed- now it asks to confirm total, then asks for swipe, then signature. This is a problem, because now I have to hand the iPad to the customer to confirm tip/total, then get the iPad back to swipe, then hand back to customer to sign OR I have to give the iPad to the customer to confirm tip/total and have them swipe the card themselves, and close the transaction all the way through signature. This is difficult because most customers struggle to understand how to swipe correctly, have no clue what where to click, etc. It has cost a lot of money for me in tips, because people are not used to confirming total before swiping, so when they see the confirm total/tip screen, they instinctively click back or ok just to move to the next screen, and its very awkward to explain that they missed the chance to tip. Is there a setting to allow card swiping before total confirmation?
... View more