Hi, I found the solution: right click on the "detail" of the item you wish to interrogate on the statement; select open in a new window and (almost always) the detail is shown
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Hi, thanks for your response, but I'm already doing this. The problem occurs when I try to look at the detail of the item on the statement. I then get a fatal failure message on an otherwise blank screen. Thanks
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Hi, thanks but this is what I'm doing. Occasionally I get the info I'm looking for, but more often I get a "fatal error" message top left of a blank screen 😞
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I'm searching for account statement details in April 2016, I enter the date range and am frequently being shown a "fatal error" message. Refreshing the page doesn't work and scrolling back takes me back to the search screen. Any ideas? Thanks
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Hi, many thanks for this. The download I ordered gives seller name & £ but not detail of item purchased. Is it possible to request a download that includes item details or to view on screen? Thanks
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Hi many thanks for earlier response. Can you advise whether I can download or view 2016 statements which will give me details of the item purchased? The statements I downloaded give me seller name & amount paid only. Many thanks
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