I had to hang up after 4 and a half hours. Called back, got thru quickly, but could barely hear ther person in the outsources call center, there were so many other slaves working in the same room! Repeated disconnects. Problem of "instant transfer" that still hasn't tranferred in over 5 days. I am disgusted with a company I used for years before. Now looking elsewhere.
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I transferred money to my bank last SUNDAY and today, Friday - many days later - it has still not appeared in my bank account. Repeated attempts to get the actual transfer number results in phony number, 4 hour holds for a supervisor who never appears and call centers so loud with others talking, I can barely hear the representative! I have used PayPay for years and have been happy till this. As of now the money is still missing and these outsourced reps are of no help. We are looking in to other methods.
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Used the 25 cent ”instant transfer” feature last week. DAYS LATER, still no transfer. Receiving bank has NO RECORD OF ANY TRANSFER. Long hold times, told may have to wait 14 DAYS! Has anyone else had the same problem and was it resolved?
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Beware the .25 instant transfer scam. I used it, expecting it to be fast. Days later, my bank knows NOTHING about it. PayPay has been of ZERO help. Says may be able to help after 14 DAYS!
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I used the same thing, expecting a positive outcome. But the opposite is the case. While PP shows the money transferred, the bank knows nothing about it-at all. Already have spent HOURS on the phone, with an Asian-sounding woman with an America name. She pushes me back to the bank, who knows nothing of it. This was a total rip off and has us considering dropping PP, which we'd used successfully for years.
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