As I (the buyer) recently opened a dispute to an item (iPhone 7 Plus) that i received that wasn't as described, paypal asked me to return the item. They stated that a refund would be given when the tracking number was received. The next day I went to the post office and uploaded the tracking number. Some days after the item was being sent back to the seller, I saw on PayPal a message that stated, "We have no postal address on file". I thought that's strange because the seller had a return address on their PayPal and they also gave a different first name under the return name for the item. After the item was at the post office, The money was refunded to my account but i noticed from the tracking that the parcel was picked up at the post office, it wasn't delivered to the sellers home like I thought it would be. 8 minutes later, I see that the payment is being reversed. It's like I have the crappy end of the stick because I sent back the item, provided a tracking number and now the seller gets to keep my money on top of that. Paypal sent me an email yesterday stating that they're in favor of the seller, but can this seller actually do that? It's to the point to where PayPal has said that I can no longer have access to Paypal because of this.
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