I finally was able to talk to someone at PayPal who told me that there had been a glitch that made it so that I hadn't received a refund but now that I was able to talk to them, I should receive my refund within 72 hours. Thanks for your help.
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I have tried many times to get in touch with the seller, but have had no reply. I am Canadian and the seller is Asian so i don't think the FTC or your other suggestions will be any help. PayPal was pretty lame in that they closed my claim without giving me any notice and without giving my any reason. PayPal makes it very hard to contact them and actually talk to a person. I finally got a person but got disconnected.
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There comment that "A closed dispute cannot be reopened or escalated to a PayPal claim." is strange considering that it was already escalated to a claim according the the email PayPal sent me on January 14th.
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I am logged in and looking at the case. There is no option showing to appeal. Also, the comment next to "closed" says, "This claim or case has been closed. A closed dispute cannot be reopened or escalated to a PayPal claim."
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Yes I did escalate to a claim within 20 days. Paypal emailed the seller who then re-sent me a non-functional tracking number. PayPal commented: Disputed Amount: $47.41 USD Status After careful consideration, we're unable to decide this claim in your favor at this time.
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I paid $47.41 for a set of magnets on December 15, 2017 and as of February 12, 2018 have yet to receive them. Activitylove has not given me a functional tracking number. I opened a dispute with PayPal and they sent some emails to the seller but have since closed my claim. Disappointed in Activitylove who stole my money and disappointed in PayPal who did nothing about it. Has anyone else had experience with Activitylove?
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I paid $47.41 for a set of magnets on December 15, 2017 and as of February 12, 2018 have yet to receive them. Activitylove has not given me a functional tracking number. I opened a dispute with PayPal and they sent some emails to the seller but have closed my claim. Has anyone else had experience with Activitylove?
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