Hi @cjenn2004,
I'm sorry to hear about the account limitation! I wanted to jump in to save some effort on the part of your parents. Since they're not the account holder listed on the account, they won't be able to influence the outcome of the limitation. It's not necessary for them to call.
If you contact PayPal and let them know that you are not 18, they can help you with the next steps and let you know what to expect regarding the disbursement of the funds on the account. You can reach customer support by Facebook, Twitter, or phone or email.
I hope this helps!
Olivia
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