I've used PP for many years. I also use it to send money. I just realized that the defunct account I removed was my only bank account. The others were cards. Apparently sending money by account is free and sending money by card has a charge. I tried to add an account back of the bank I use. This bank is listed as one of the banks PP can use. Bank does it's job and shows all my accounts on PP. After checking the one I want to use I click on LINK ACCOUNT and it comes back every time Sorry, not at this time. I've also tried the deposit type and same thing. This for months now. Once, about 3 months ago an agent helped me through this block on another account. Now I can't get to anyone technical to get me past that block 1) I use the message center 2) After numeral chat-tags (phone tag) I get a live one. I try to explain to them. Then they agree to call me. They use my main number and my phone does not ring. They try again, it's doesn't ring. So I give them my Google number and it tells them no such account. I go and check out my phone an google number and they do fine incoming and outgoing on both numbers. So "they" give up and tell me to call the 888 number. I do, and after several prompts I tell the ms.robot I have a technical problem ROBOT: Sorry, we cannot answer your query here. Please go back to the website and leave a message. AND that brings me back to chat, where I have to wait hours for us to coincide at the same time, to be told again, I suspect, to call the 888 number. INANE!! I believe every company is nursing this CV thing to the fullest. CS will never be the same for us in the USA. You buy something your are on your own. Supports are just not there. It's a crap shoot. I've no choice but to stop using PP and maybe try Zelle because I can't get a simple voice on agent to help me be unblocked. Just venting a bit. I know no one here is a tech support agent. INANE!! (and also now for some reason it's taken 6 times to post this. Robot Verification gives the green check and then submitting it says verification failed??) Can't get and agent and now even using the community is crazy?
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