I'm in the middle of this too for $500. I reported an unauthorized trans using my debit on 2/22/18. I call the bank and called pp. The transaction showed as pp by Joseph <removed>. PP confirmed that person hacked my debit card, used my card number, security code and ex code. Apparently this is "guest mode" or something like that. Someone uses the CC through PP. Someone got my CC...I canceled my card of course. I called PP 2/22/18, but there was no case created online so I went online and created a case on Monday. Today PP closed the case and said, "Based on our review, we found this transaction is consistent with your PayPal payment history.". It is NOT. I don't buy anything that expensive; usually less than $100 and go through PP. I reopened another case and awaiting a call back from PP.
... View more