Hi everyone, I purchased an item on Ebay; there was an issue with it, so returned; seller said issued a refund to paypal, BUT we have not received the refund! Here is sequence of events: 1) When we ordered the item, we logged onto my ebay account, and when time came for payment, because it was on someone else's debit card, we didn't "log onto a paypal account," BUT used the "pay through paypal" option. (I hope I phrased that right?) 2) So when got the item, it wasn't what was advertised, so we returned. Seller refunded the amount I presume, the ebay message said "....seller refunded you $25.00, it should be in your PayPal account. You can view details of this return on ebay." 3) SOOOOO when I follow that link, it goes to paypal, so I log into MY account (which, had nothing to do with the original transaction, remember) so it shows nothing. And when I try to e-mail PayPal about it using the PayPal transaction number for the putative refund....I keep getting maddening "boilerplate responses" that don't address the issue at all!!! So what to do???
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