We are having the exact same problem. When I try to enter the EIN to confirm charity status (despite the fact that the EIN is linked to the account), it won't let me enter it. I called PayPal yesterday, and after getting a hold of an agent, he assured me the EIN was there. I let 24 hours pass (thinking it might be a system verification issue), but when I try to confirm my charity status (for the 10th time), it will NOT let me enter the EIN. The letters "EIN" are there, but you cannot change/edit them with your number, and you cannot click "Next." I have been on hold (again) for 45minutes now and have yet to speak to a PayPal service representative. If you have a solution, please let me know! Thanks.
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