I purchased an item on eBay (hp refill ink), the ink advertised being as good or better than original HP ink, and also it's designed specifically for my printer cartridge. I have purchased ink for a different inkjet printer from this same type of ink before and never had issues. Now the ink I receieved is super watery, I did not open the colored inks (The kit came with black, cyan, magenta, and yellow), you can not print using this black ink, the ink is like a water color, not at all as described. The day after, I decided to try selling something on eBay for the first time and my account was suspended immediately with posting an item. The suspension froze my account and wouldn't allow me to request a return for the product that was not as described. According to ebay policies, no matter what the sellers return policy is (which is 30 days and buyer pays for return shipping), however if the item is not as described or defective, the seller is responsible for return shipping. I put in a resolution issue on paypal to deal with this since paypal offers an 'item not as described' option. Now my expectation was that paypal was going to tell the seller to provide me return shipping label which was the terms I agreed upon based on making the purchase on ebay (I consider a company advertising policies and not following them fraud). I can understand paypal not refunding my money until I send the item back with their return label. However, paypals descision is that I (the buyer) am edligable for a return and I must ship it back. I do not agree with this resolution, however, I feel there are two issues for me. 1) eBay not allowing the return, 2) Paypal not enforcing the policies that were advertised to me (Seller pays for return shipping if the item is not as described or defective)
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