I can't see the button "Request a return shipping refund". I activated returns by going to paypal.com/returns a few weeks ago (10/30/2017), but the button is still not showing up. I returned the product on 10/31/2017 via USPS. The button still doesn't appear. I have called and talked with over 10 different customer service representatives at paypal, but they say they can't help me and transfer me to different departments. I have called on several different days to rectify the situation, but have gotten stranded. I contacted Telus International, as directed by one of the paypal agents, at <removed> (the number for Telus Mobile), and they stated they cannot help me and apoligized for the time lost. So, back to square one again with no one willing to take the time to help.
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