Hello, My account is fully verified with passport and proof of address. I use 2 step verification and fingerprint to log in. I have withdrawn money many times and the money arrives instantly into my bank account. However on the 30th of October the payment was being reviewed for the first time ever for up to 72 hours. I called Paypal, I was told on different occasions that it would be 21 hours, then 24 hours, then 72 hours. The 72 hours have passed now so I called and spoke to a supervisor whose name I won't disclose out of respect. She told me it needs another 2-4 hours and it has passed all the checks. Somehow I do not believe nor trust anything they say anymore and will take it to the Financial Ombudsman in 4 hours time if it is not in my account. They've magically also taken their commission already. And yes, the money has cleared completely from the sender I have documented proof. So it was with PayPal this whole time. My question is please, is there anything else I can do to make sure it is released before I take it to the Ombudsman? I am prepared to go to court because it is not a small amount of money. Thanks and sorry for the tone of my writing I am not pleased with the situation as you can imagine.
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