@Crstna wrote: On October 20th, I submitted scanned copies of my marriage contract and passport to PayPal for them to change my name. I followed all the necessary steps on how to do it. Minutes after sending the request, what I received was an email telling me the step-by-step process on how to change my name... Does it even make sense? I've done it already, what did they have to tell that to me again??? So what I did was reply to that message and told them that I already did what they were asking me to do. I then received another reply from a customer support agent telling me that upon checking, they saw that I have submitted all the necessary documents already and that it will take 7-10 days for it to get approved (all banks all over the world will only do it in 15 minutes). However, obviously until now nothing is happening with my request... I sent a follow up message last night and I still haven't received any response... I will be transferrinng funds to my bank account soon and I don't know if PayPal will really do what it says- "FASTER, safer way to send money"... Update: It's been 20 days, and after making a lot of follow ups, nothing has happened. They just kept on telling me that the verification process is still on going and it would take 7-10 days, even though I have been waiting for 20 days already.. -_-
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