Very unhelpful comment...I have a phone that works, but I pay monthly and have used all my allowance. Even if I had a phone with credit, it's mobile and would cost me as paypal only provide freephone to landlines. In respect to what I have done so far, I have tried submitting a message to their resolution centre, again and again and again, but all I get is a spinning icon, and have just noticed that someone else has reported the same issue, two hours ago. I'm a web developer and can assure you that it is not complicated to have a support system that works. I found that by changing my options as to why I am contacting them, I am able to put in a report without the icon spinning eternally, but after submitting and getting a message saying it has been submitted, there is no record of any open tickets at all. I have to make a report to the police but I have already spoken to an officer who has advised me to contact my bank and paypal first, but their website say's it will take forever for someone to respond to an email, is it just one person working at paypal or why does it take so long to respond to an email? I sell web hosting and wanted to provide a paypal option for my clients, but it's not very impressive is it? My own clients would leave in droves if it took me more than a day (and in some cases, an hour) to respond to a support request, no matter how it was submitted. I have also contacted a staff member via their chat script on the main website, but he can't do any more than give me an email address and phone number. Anyway, I guess by the tone of your response, you're quite happy to use paypal. Count yourself lucky that you don't have reason to contact them promptly. (ps: I rarely need a phone for anything, except for having a phone number to put on my websites, so I don't have or need an all singing and dancing price plan)
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