On Mac it says Your pending paypal payment from X could not be successfully completed. The amount has not been credited to your PP account. On Email it says A pending PayPal payment by bank transfer to you has just been cancelled by the sender. On App It just says cancelled.
... View more
On the app details page it says OK to Ship. On the Mac it only shows that the buyer cancelled the transaction and they returned the funds so don't ship. Although that guidance came late in the game. The app is an extension to the web and should be synchronized otherwise lots of issues arise.
... View more
One other note. I got an Ok to Ship from Paypal and have a copy of the screenshot from PayPal showing that. If both ebay and Paypal say OK to ship then I cannot do more than ship it as I am not a sales platform or bank. That is the job of ebay and Paypal.
... View more
aprreciate that. I spoke to PayPal and they told me that they did not understand how the buyer cancelled the transaction. It was an EMT from their account. They stated that this is a new type of fraud and they are contacting Ebay. Ebay also told me that they have no solution for this particular issue and have been reveiwing the case for over a month. Still I am without my money and my goods.
... View more
According to Paypal the buyer cannot cancel the transaction without a cancellation notice from ebay which can only be gotten if I as the seller agree to the cancellation.
... View more
In the ebay application you don't have a "create shipping label" button until the item is able to be shipped which is not until after it is deemed paid for, correct?
... View more
I sold an item and received a notoce of payment from Paypal with a transaction ID. I created a shippi g label on Ebay and shipped. Days later got a message from PayPal saying the transaction payment was cancelled. Contacted buyer with no response. I never received a request for cancellation from Ebay. Ebay has been very slow to solve issue and has not refunded me for the item.
... View more