Hi @jameslbirke Welcome to the PayPal Community! I am sorry to know that you are facing an issue with the item purchased using your PayPal account. If the transaction has been completed, you need to contact the merchant to know why you have been charged to your PayPal account. You can find the merchant contact details by going to your Activity and selecting the payment. I hope the provided information is helpful to you. Ameen
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Hello @jameslbirke,
Great question! Welcome to the PayPal Community Forum! I'm sorry to hear you've received some sales tax on an item where it shouldn't be applicable. In this instance, the best option is to reach out to the merchant for assistance. You may want to check if the option to open a Billing Issues is available, but I'd recommend working with the merchant first.
Best wishes!
- Jon K
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I sent the following message to inckwp, Co.,Ltd "The sales tax you charged me on this transaction, 60908127NR916484J, (Item # RR1346143-5.5mm2) Came to $6.62. The sales tax in New York USA is 8%. Since the grand total of my purchase came to $26.46, I should've been in charged $2.12. I would appreciate if you could correct this error or, at least, explain it to me." Is there a way that I can be assured that they received it?
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