I searched as you recommended and found: Ineligible items and transactions under PayPal’s Purchase Protection program Payments for the following are not eligible for reimbursement under PayPal Purchase Protection: Real estate, including residential property. Financial products or investments of any kind. Businesses (when you buy or invest in a business). Vehicles, including, but not limited to, motor vehicles, motorcycles, caravans, aircraft and boats. Significantly Not As Described claims for custom-made items. and this for sellers Your sale is not eligible for coverage under PayPal’s Seller Protection program if: It involves intangible, non-physical, items, including digital goods, and services. Digital goods are delivered and used in an electronic format, like a song delivered online or through a mobile application. I don't know enough about coding languages nor web design to know if the description on the 'proposal' will make the tool to do what I want my visitors to be able to do. I know what I want the end result to be but I don't know how to get there, but I am pretty sure it is custom. Does it matter? thanks for your attention/ time, Chris
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