Hi everyone, Basically I purchased 3 touch screen tablets for my children just before Christmas last year 2016. When they arrived, one of the casing was damaged. I immediately contacted the sellers who agreed they would send a replacement cover with keyboard. This never arrived. Since then I tried to get in contact with them again as one of the screens cracked within 2 months of having them. I emailed them again saying the quality was really bad as they advertise them for children. I also mentioned about the replacement keyboard/cover they were suppose to send and that I still didn't receive. Again they apologised and said they were sending replacements. Again I didn't receive either. I contacted eBay but because it was out of the 30 day purchase I was not entitled to anything. Since then I now have all 3 tablets that don't work. They overheat and none of the apps work and they don't hold a charge. I will not let my children play with any of them as the worry of them being dangerously hot and besides they don't last 2 minutes on anyway. I recently spoke to eBay again and explained that all 3 are now useless and a online customer agent said he would send a email along with me sending another email and hope that they will respond. I explained that its a waste of time but he assured me they should be in contact with a resolution. Well...surprise surprise...nothing.... so I spoke to eBay again who by this time I spoke to someone different and they said there is nothing I can do and to get in touch with paypal... The thing is I spoke to Paypal a few months back regarding this matter before all 3 broke and they said there is nothing I can do! I think this is a absolute joke... so you purchase 3 items and hope that they will last a year if that!! Is there any law with consumer goods, or electrical goods that I can get some help with refunding the money I paid out for these... Drives me mad how this particular seller can get away selling cheap crap and expect to last and you put a complaint in and they are still selling!
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