There is an option on paypal saying changing your nickname to your real name so I did that few years ago and now it's asking me documentation for secondary user (which was my nickname), I already told paypal about this few years ago and sorted it out already but now they limit my account and asked me for the documentation of my nickname, what the heck??? how do you remove the nickname secondary user? This is really annoying that they don't even set up my account properly.
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