July 3, 2020 I shipped a large package from Washington DC to the UK. Despite the Buyer not requesting or paying for insurance, I requested insurance and was refused by the USPS clerk. The explanation was that it was a decision from the UK not the US, and Covid19 related. July 28, 2020 The package arrived and was damaged. The Buyer is now insisting that I have full liability for the value of the contents and wants a PP refund. I don't feel that I'm liable at all, but how would PP respond if he/Buyer does a formal complaint again me/Seller? Thank you for your efforts in responding. If you can quote any part of the PP Agreement for me to reference in our conversations I would certainly appreciate that. Also, if anyone is familiar with a USPS Notice or Memo addressing this issue, please link me, I can't find anything on it.
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