This is very true. Although on my case, I am not an Ebay seller, however the account limitation and hold went too early on my case when sales were just about to really grow. Due to several waiting time for several information on my case, a lot of supposedly good business went to waste. My issue is a lot worse I must say as they have not even given me a good offer such as a rolling reserve to at least be able to continue fulfilling shipments. They got the account/funds held for over 10 days now, with over 90% of revenue. The issue is that, if it was very clear of the type of hold that you should be expecting, you would be able to prepare. However, for newer merchants, and small businesses, these types of instantaneous holds out of simply getting significant change or rise of traffic and orders, which by the way are coming from organic traffic which you may not be able to control, will absolutely kill the business and turn into a failed business instead of getting more business. Risks management is good, however there must be a lot of better ways to manage this than put merchants in a position where there is a huge chance they would no longer be operational at all. The funny thing however was that what really triggered the hold was not the significant rise of orders, but the significant amount of withdraw request, as I thought it would be best to withdraw a little more upfront because the sales were growing and you simply just wanted to get every order fulfilled early. What supposedly was a good business and customer service became a horrible experience to both merchant and consumer. It hurts, and for the first time made me truly depressed. Yet still, I absolutely would love to comply with policies and procedures. I was just hoping and expecting a much smarter resolution than holding all funds completely and lock up the process.
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