I recently received my receiving limit for the year. Recently a buyer opened a case and it was decided in thier favour, leaving me in negative balance. I've tried adding a debit card and bank account to try and get rid of the negative balance but it always come up 'can't be completed at this date', I have tried on numerous occasions and dates. I've even got a letter asking me if I need help from the debt line, but I have the money I just can't pay it in. I've sent so many emails about this, all have been completely ignored. I really can't speak on the phone due to anxiety, what should I do?
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