The buyer, apparently a scam, first sends the payment. After you ship they mark it as unauthorized. The reason they give is that their account was hacked. And paypal rules in the benefit of the buyer. Even though i submitted proof that i have posted the merchandise, and any conversation with the buyer, it's not considered valid. I have no idea why.
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Yes. It can be retracted. I am in a similar situation. Don't sell privately. Sell only through ebay or any other website. This way you get seller protection.
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Hello guys, I was scammed using paypal and after filing a claim it is now closed. I listed my item on ebay. I got an email and they asked me to end the listing and they would buy the product. Being relatively new to ebay, i didn't know the policies and shipped the item. The money was first credited and was then refunded to the buyer. After numerous attempts to contact the paypal team I finally got through and they said that the buyer requested a refund as the transaction was unauthorized. I provided the receipt of my postage on the resolution centre and the case was closed. Anyone faced a similar situation? Any leads would be much appreciated.
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