hello,
My paypal account got hacked month ago , hacker tried to use "Send money to a friend" to send money from my balance $500 out to other paypal account name <removed> , I have open Dispute case for request restore my funds but paypal don't have . they said follow this . Thanks for your patience during our review of this case. Unfortunately, this transaction isn't protected by PayPal Buyer Protection. As a result, this case has been closed and we're not able to take any further action. Transaction details Case ID: PP-006-071-686-665 Seller's name: Đức <removed> Seller's email: <removed> Seller's transaction ID: 06773539F24323638 Transaction date: 9 July 2017 Transaction amount: -$500.00 USD Your transaction ID: 4ME36712X7959591E I have to called paypal many time they said will investigate about where my money gone but untill now i can't to get any respond from them and they not allow me open more Dispute case . I very disappointed with paypal service , they not help when got hacker and money lost i have wait over month for want to know where my money gone but no respond . so what happened with paypal service ? they really side with me or they side with hacker ? that is my question but nerver got respond . So now i no hope to get money back i just want to share my experience with who not got hack yet so be careful about your money in balance , if you got hacked your money will lost and paypal won't help , about my experience dont left money too much in balance paypal , just deposit money when you want to pay or something like that . I have to disappointed with paypal company and not trust they again . sorry my english not good i hope you guys undertand me. Thanks all,
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