I ordered an item on the 29th of December without realising it was from Australia. It arrived end of January, I refused to pay £15 charge for the shipping and therefore the item was sent back after 29 days in my local post office (procedure). I was assured by the seller I would receive a refund once they received my item, was also told it would take approximately 3 months for them to get my item back because it was sent by sea mail. I messaged the seller again recently and was told to open a dispute with paypal but the dispute was automatically closed because it's been over 180 days since I paid for the item? Just wondering if there's a way around it. I did try ringing customer service but the automated machine doesn't recognise my problem and I couldn't get through to anyone and can't find an email address to paypals customer service.
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