I would like to dispute a dispute resolution that I believe was resolved unfairly. I only had very limited options in the dispute category to describe the purchase that I was disputing. It was not a product so much as a service. It was supposed to receive a diet menu designed specifically for me based on some questions that I had answered.Plus I was supposed to have a personal "licensed dietition" to talk to and answer questions for me anytime. The diet was a bunch of random recipes plus a shopping list.I bought the ingrediants on the list and it cost over $300.00???Then i started to make some of the recipes, and they had NO nutrition information?, PLUS they were recipes designed to feed a large family of 12 or more? so obviously I could not make and eat all of the recipes that I had shopped for, and most of the items went bad before I could use them. I tried to contact my "personal dietition" and could not, so then I tried contacting the co., I sent them an e mail and never heard back from them, so then I filed a dispute through paypal, they had me write another message to the company first, then after the co. did not respond, paypal tried to contact the company. The company never responded to paypal's message as far as I could tell? however, Paypal resolved the dispute in the seller's favor? I am so upset and confused. I would like to speak to somebody as to why they came to the resolution?? I have been a VERY GOOD customer for many years?, I usually have no issue's? so I at least expect a fair investigation into my issue before they just resolve it in the co.'s behalf?!!! especially when the co. did not even have the courtesy to respond to the issue?
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