oh my just goes to show how blinkered you are or pro Paypal. Your response.. A. Your returns policy is redundant against paypals dispute policy as you agreed to that when you opened your paypal account. - Any normal person would object to being offered a box to select no returns when in reality it, means nothing, because the small print has actually has nulified this option, what else have we agreed to like agreeing to sign your life posession over if the disputing buyer says so. How **bleep**ed up is that really? Whilst you are more than happy to be shafted. B. Because if it was a dispute for an item eg motor vehicles that did not come under buyer protection it would be closed straightaway. - Again no warning to either party, but that's ok read the small print.. better still just goto Paypal and make up stories you're a buyer you're safe its not Paypal losing you you're ok. C. That is your opinion only, as I said what you 'said' you sent and what the buyer 'said' they received is one persons word against anothers. - You're not getting it are you? Or are you implying the resolution center is nothing more than an attempt to make the seller feel like they have some representation? I wonder who vets these or is it just a timed process which flicks to refund after x period. I managed to demonstrate a reliable trail of purchase along with photos supporting my product and backup from the manufacturer. The buyer didn't supply a single grain of evidence proving it doesnt fit is faulty or rusty (again i reiterate it's stainless steel it can't rust!) . But again like you say its all 'hot air' just paying lip service here. D. Evidence is pointless in this scenario as they could upload a completely different piccy of another item so why ask for it? - See C you either dont understand appeal or 'arbitration' (which i use in the loosest terms here because Paypal is obviously biased to keep buyer confidence) or again you know something we dont and the Resolution Center is bs. im getting bored... my point about Shoplifters is they arent given the benefit of the doubt. Whilst this buyer isn't stealing, i have no idea what they are returning to me, Paypal i know wont give a **bleep**, because its not the same part theyll just say 'your word against theirs' not funny when the part is over 300 pounds. Theyve wasted my time and efforts and potential other buyers who offered me good money. Its not a one off, my last sale was a broken laptop the buyer messaged him saying its so broken it's not profitable!! I offered him half his money back which he promptly took, as i knew all he needed to do was hit the refund button and i'd be **bleep**. I raised this on a car forum earlier, and it's interesting about 10 people piped up 9 of them all said the same, dont sell on Ebay or use Paypal as there are so many scammers now and you will always lose out, you would of been the minority in your opinion. Some have setup their own websites (as you have) and are trading direct. Its the way forward because that collective 15% fee you pay each time, none of that is invested into protecting the seller. There's an uprising called 'people power' which will hopefully put an end to coorporations like this who just take peoples money without any proper investigation as it would affect their profits.
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