@sumiko wrote: @MelAnn wrote: I am experiencing this problem and the customer service person was of NO help to me. I am trying to send money to my son, the bank account option does not show up and she said that it is being blocked due to "security issues". Well, it is my account, and I asked her who I could talk to in otder to fix the problem, and her response was that anyone else would tell me the same thing. They she suggested trying a different browser. I tried, and nothing worked. Feel like they are tring to get fees from me, as she kept telling me that it would be "better" if I used my debit card. Nope, not going to pay fees for something that they offer for free. Any ideas? None of the previous suggestiong has helped. what is the name of your bank and where are you? Woodforest National Bank and I am in Ohio. I have sent money from this account before, so a new problem.
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