Type in Redeem MyPoints in their search bar or any online search and you will find the page. For some reason there isn't a link from the MyPoints page. Not one that I've found anyway.
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I'm noticing that is a common problem. I thought it was because I didn't have a payment method linked to my account so I added a cc but still no luck. No response from MyPoints either.
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I'm having similar issue. I keep getting an error stating I need to have the same email and name but everything is correct. It's been five days since I contacted MyPoints but have yet to get a response.
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