I just received that exact email! I ordered these Marshall keychain jacks, 2 sets, and all they sent me was 4 key rings, I have been back and forth with them since October. They offered me 20%, 30% and then 50% refund, to which I replied “ 100% or send me what I ordered.” They asked me to post pictures of the package etc., which I did. They insist they sent my full order. So many people have had the same exact thing happen, they only ship the key rings, no jack to plug them into. Sadly, I must have used my cc instead of PayPal. The last email I received (exact wording of yours above, blessing and all) asked me to return product. No way am Imgoung to be out more money! If you go to their website PayPal is still allowing them to operate as a form of payment, ridiculous!
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