I got an invoice from a company called "Coffee Shop" with the owner details "KALEENA [removed], [removed], Coffeyville, KS 67337, USA" for "A1 True Wireless Earbuds with Life Q20 Active Noise Cancelling Headphones" at a cost of $197. I tried to report it using the self-service online system only to get the following message "Unable to complete your request - We’re sorry, you can’t file a case on this type of transaction. Please refer to our User Agreement for more details." I went to the User Agreement and obviously it said nothing about this. I tried calling the Customer Services number only to get a stupid automated voice telling me that they were only open on Mondays thru Fridays from 8am to 630pm. I have lodged a complaint about the fact that Paypal don't even have an emergency "out of hours" number for situations like this....you know, like normal bank/credit card accounts.
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