Good afternoon! I bought the dress from seller and I was very disapointed to receive it. The dress was for my graduation, but it was absolutely not as described, it was just piece of white cloth... I contacted the seller and he appologized, so he was promising to make a full refund with giving me money back for shipping and tracking number for this "dress". Well, by tracking number this dress is already in his addres, but he did not pay my money back... I opened the money back guarantee case, but there was options aither open "Refund for item" or "Refund for back shipping". So, I opened first one, and ebay itself transfered me money for the dress (around 17$), but the money I spend to the shipping and tracking I did not receive (around 12$). So, now I cann't open this case for the second time and cann't reach seller. He is not responding... I don't know, what to do next. I mean I spend more than a half fee of the item to ship it to China, I really would like to receive full amount of it. (I have all needed documents, photos and tracking number) Please, could you help me, what I suppose to do? Thank you for your attention! Best wishes, Viktoria
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