Hey guys, I've made a purchase yesterday on disney store UK using paypal, through the transaction i recieved an error message on the page "please check your payment details". Then i remembered that there is no sufficient balance on my credit card and i've used the wrong one, so i used my amex credit card directly through the website without paypal and my transaction was completed. I just noticed that the first failed transaction has been showing as "pending" on my paypal account. I've contacted disneystore and i provided them with the order number mentioned in the paypal transaction but they were unable to find anything related to the order number on their system. I've sent a message to paypal regarding the case but have not recieved any reply from their end. I tried as well to open a dispute case but i kept recieving an error message from paypal website that the request could not be completed! Any thoughts regarding the above case? I will be recieving a refund amount in the upcoming days from another source, will paypal deduct the transaction amount from the refund balance? What should i do?
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