Ive had a similar problem with Paypal. I've been a member since 2010, and all of a sudden my account has been completely banned. Their 'excuse'; I was selling a suspicious amount of fitbits, despite me only ever using Paypal to buy items on Ebay, and to send rent to my other half (in the days before online banking). You think this would be in my account history.. When I called to complain and try to resolve the issue, I was met with a rude response of 'Your account is limited and there's nothing I can do about it'. I used to love Paypal, and never had a problem until now. And now I see how little they value their customers. I'm truly disgusted by this trainwreck of a company.
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