I just didnt why seller always have to suffer Im not even big time seller Im only selling my jewelries that I didnt use and Im a disabled. But anyway thank you for the input I appreciate a lot!
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I need some help I auction a chain on ebay but the buyer open a return case his reason was he didnt like it and it wasnt him to small its only 1.6gram but I declined the return which on my aution it said return not accepted. So he open a dispute on paypal and his reason this time was item wasnt as describe. My post said 10K Italy gold approximately20"2mm also I had pictures of the chain next to the tape measure to show the size and I had a picture also where the 10K/Italy stamped at. I started the auction at $24.99 and he won the bid for $57 he said he took it to the shop and only value $30 I paid more than that but anyway I didnt know why he bid then when he won and got it he decided he didnt like it before asking information about the item so Im trying to answer the dispute and try to fight for my right as a seller Am I in the right for doing it or should I just refund him the money?
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I tried to dispute it through ebay first but ebay said since I issued full refund they no longer have anything to do with it so I tried to dispute at paypal but paypal keep saying I cannot dispute it due to transaction wasnt complete yet but It has been since June 27, 2017 and she already got the money but I don't have my item back yet.
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