I sold a sports item to another individual. This was an item given out by a team that had a button that made the item "make comments" The item worked fine when I sent it and was not damaged upon arrival to the buyer. The buyer got the item autographed by a professional player and THEN contacted me AFTERWARDS and said that this item was defective and they should get a refund. I agreed to a refund IF the item was shipped back to me. The Buyer REFUSES to send it back to me because it is autographed and they want to keep it. Now they are going to open a claim. I have all documentation of the item being received including USPS receipt and tracking #'s, as well as the confirmation in messages FROM the BUYER stating they got it. What should I do ? Will PAYPAL rule in favor of them?
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