The exact same thing has happened to me. I spoke with a PayPal agent and supervisor who kept going around in circles with the rules. Even though my item shows as , shipped and received with positive feedback they claimed they could not verify my sale because I used Purolator instead of FedEx. Total nonsense and is a simple scam to use my money and not have to pay for it. I found it very unfair that PayPal gets to use my money, the buyer gets to enjoy the product they are happy with yet the seller cant enjoy his money.
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