My christian name is Mark, but I have always been known as Dave (long story) when opening my paypal account I stupidly used the name Dave. My account has now been limited and I tried to sort out the request for info paypal asked for but as you can imagine all my documents are in the name of Mark. I requested a name change and provided all the documents paypal asked for Passport & drivers licence. I then got the following reply " Dear david xxxxxx , Thank you for contacting PayPal about the name on your PayPal account. When opening a PayPal account, it is required that the information you enter be true and accurate. The name that you list as the contact name should match the name that is listed on your state identification card. To ensure a more secure online payment environment, we do not allow users to switch ownership of a PayPal account or change the account's name to a different one. If this is the case, then you may want to consider closing this account and open a new account under your name and contact information. You can transfer the funds from this account to your new PayPal account, and then close this account. If you have any further question, you can contact our Customer Service team by clicking Contact Us at the bottom of any PayPal page." How do i manage that? my bank account is linked to the first account and cant be linked to two accounts, I cant transfer money (the balance) because my account is limited, and I cant close my account for the same reason. Is this just paypals way of stealing my balance?
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