Hi, A friend of mine has sent a payment of £125 to a buyer as 'friends and family' by mistake. She purchased a Louis Vuitton purse and it turns out it is a fake and has all the wrong labels referring to a completely different product. I told her to dispute the transaction however upon trying this she found out she'd selected the wrong category. She has contacted the seller twice, both times have been ignored. I feel really bad for her and want to help but I have no idea what steps to take. The original post from the seller was made through Facebook's market place. Thanks in advance. Nicci
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