I paid for an item in oct and it was refunded in nov but she cancelled the refund, i took it to the resolution centre and was awarded the refund but i have received nothing, i think because she has already refunded me once it looks like ive had the refund but it was cancelled, ive tried to call paypal but hung up after two hours of lounge music, what are my options, its £34.55 so not to be sniffed at, ive tried to contact the lady but she has blocked me
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