I can only use my balance to send money to my bank. I cannot pay for anything or send money to anyone using my balance. beginning 5 days ago I emailed PayPal twice and again today but there is no response (24 hours, right!). Going over my own email account I found a message from them with a link on how to set up an account. I clicked on it just in case and found a specific note that was never sent to me, saying they need specific information but not saying what that was or who to contact. They already have my bank info and I had to send my drivers incense. I have had this account for several years without any problems but now it is of little use and I can't get anyone to respond. I have a regular account, not a business one as I have no legal business just a few of eBay sales and buys.
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