Thanks for the response. I havn't used the account for 20 months. They sent me an email seeking approval of changes to their policies. If I did not agree, the email said I simply needed to close my account. I tried. I clicked on the link in the email but it was not functioning. I called customer support. To my surprise, in order to close my 6-year old account and get any residual money back via check, they want me to send them a fax with ID and proof of residence. I only have $75 in the account. They will charge me fees until I close it and they will charge me for a check fee. This is absurd. Why can't they just send the payment to the address on the account? Given the significant changes in their offering and the additional fees since spinning off from Ebay, I don't think the business model works. PayPal is the still the most popular P2P online but not for long. Unless they are gobbled up by a competitor, I think PayPal will be in bankruptcy by this time next year. By the way, why do you volunteer?
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