Olivia, If I may, I'd like to ask a question.
I understand your explanation, and it lines up with my experience, Once the tracking number for my item showed the item delivered, PayPal and eBay both updated their expected availability dates to 3 calendar days after that delivery date, and it would appear as though that's what's happening for about 99% of the people here.
What I don't understand is why the transactions queued for release in batches are never being released, almost as though the batches aren't being processed by the system, my example is that I sold an item on the 11th, shipped it on the morning of the 12th, the tracking number showed delivered on the 14th, which caused PayPal to update my availbility date to the 16th.
The issue is that the release never occured on the 16th, and this morning (the morning of the 18th) my release date still showed the 16th, which I believe is another issue, the date remains linked to a held transaction even if that date has passed. I could have possibly understood if the funds were released on the 17th, but as I said, that never ended up occuring, in my cases, the funds had to be released manually by someone I managed to get in touch with directly.
I would like to add I'm not asking these questions to create confusion or to create doubt around what you said, I understand (and believe many others do as well) what you said to the full extent, It just appears that in some cases, the final step where the batched transactions are processed and therefore released, is simply not occuring, which is creating a lot of the confusion/anger that we're seeing in some of the latest threads on the community forums.
Kind Regards,
Donald
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